MEC Ramokgopa said that the Gauteng government’s agenda of Transformation, Modernisation and re-industrialisation will assist the department in consolidating all the ICT (Information Communication Technology) systems and resources to develop an integrated interoperable eHealth and mHealth enterprise wide architecture.
“We are already seeing significant progress in reducing waiting times in patient administration, improving availability of medicines and communication with pregnant mothers for antenatal and postnatal care; as well as in saving costs due to inventory management,” she said.
The department will also establish a Patient Safety Committee which includes health specialists, senior legal experts, leaders in ethics and human rights.
“Their role will be to assist in developing a risk register to patient safety in the department and to audit and accredit all public service platforms against patient safety norms and standards,” said MEC Ramokgopa.
She continued to say that the department will involve experts in Human Resource Development to capacitate management in health facilities and districts to ensure that productivity is improved, poor staff attitude is addressed, reducing absenteeism, black-log in grievance management and service excellence recognition.
In addition, the department will also prioritise reviewing governing structures at health facilities, such as hospital boards and clinic committees, play an important role in their oversight role.
“We want organisational structures to align with the core functions of the department as guided by the Minister of Health and Public Service Administration and to ensure that the system of delegations empower frontline managers,” concluded MEC Ramokgopa.